Welcome to Kascade Maintain – vSphere
Congratulations! You’re now signed up to Kascade Maintain – vSphere. We’re very excited to be supporting you. This page is your all-in-one hub for all things Kascade Maintain – vSphere, packed with everything you need to know about your service, our team, and important details like terms and conditions and service level expectations.
With Kascade Maintain – vSphere you now have a comprehensive virtual infrastructure care plan. Our dedicated team ensures your software and hardware are not only perfectly optimised but also consistently running at peak performance.
Meet the team
We want you to think of us as an extension of your internal team, so meet the team who will have your back every step of the way!
Your project management team
Ben Price
Head of Professional Services
Kateryna Kunytska
Project Manager
Nik Beacham
Customer Excellence Manager
Your service
If you ever want to check any details about your service with Kascade Maintain – vSphere, our team is always here for you. Whether you have a question, need to tap into our expert knowledge, raise an issue, or want to adjust the schedule, just let your project manager know. They’ll be more than happy to assist!
We LOVE feedback!
At Kascade, we’re all about embracing feedback! It’s crucial for us because it helps us enhance our service. After our team has assisted you with a project, keep an eye out for a follow-up email. This is your golden opportunity to tell us everything—the good, the bad, and everything in between. We share your feedback across our team, not just to refine our services but also to give a well-deserved pat on the back to our team members.
If you have any other feedback, please feel free to email us anytime at customerexcellence@kascade.co.uk.
Terms
If you ever need to brush up on the nitty-gritty details of your contract, you’ll find all the official info you need right here.