Housing - Kascade

Effective, reliable communication

With so many properties and tenants, we know the importance of reliable IT solutions to support critical business systems like your housing and asset management platforms. We have worked with numerous housing associations, including; Newydd Housing, Magna Housing and Wales & West Housing, and offer highly-certified third line IT support engineers who are on-hand to support your on-site teams.

Microsoft Teams in the housing sector

Microsoft 365 and Microsoft Teams can bring many benefits to housing associations. As an accredited Microsoft partner, we can guide you through the Microsoft 365 adoption journey required to unlock these benefits in your organisation. We provide Microsoft 365 adoption planning, consultancy and training that is customised to the unique requirements of social housing organisations. We can help improve communication, collaboration and productivity across a device agnostic across from mobile on-site maintenance staff and back to your central office.

Taking this further we can further extend Microsoft Teams to be a multi-channel contact centre for your organisation, giving you a smooth line of communication for customer interaction and support.

From your datacentre to the cloud

Our consultants will help you define your end-to-end cloud journey. From helping you maintain and protect your on-premises virtual infrastructure prior to a migration, to designing a step-by-step migration to Microsoft Azure. At all stages our consultants will focus on your business needs, system security and reliability to ensure the best outcomes for your organisation.

The team at Kascade take a real interest in our business and understand the complexity behind it. They were happy to share some great ideas and technical solutions to improve our communication pathways. Their input has been really helpful in our development project.

Stuart Holcombe
Mon Motors
Kascade continue to consult and implement future proofed systems based on our technical requirements; they always help identify areas where value can be added to our IT estate in each project we deliver together.

Mark Smith
Milsted Langdon
Kascade completed our project with exceptional professionalism and expertise. It was seamlessly executed, ensuring minimal downtime and maintaining excellent communication.

Simon Whitaker
Nash & Co
The project was very well completed. We had to change the scheduled dates for completion, which were accommodated quickly. Implementation required a small change of plan, and this was carried out well within the project timeline. We ended up with a much better solution overall.

Colin Toogood
Wilson Tool
Space Engineering Services recently moved to a hybrid working model and our legacy phone system wasn’t up to the task. We approached Kascade who recommended moving to a Microsoft Teams Telephony solution. Microsoft Teams was the ideal solution for us due to its flexibility and low cost to implement and maintain.

Nick Townsend
Space Engineering
Kascade is our trusted partner for a reason. We have built a relationship with them over the years and know we are in safe hands. Their aftercare, ongoing support, and down-to-earth non-salesy approach are where they stand out for us.

Louise Hamer
IT Manager, Newydd Housing Association